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Privacy Policy

At Nakshi Creations Private Limited (NAKSHI), we value your concerns about online privacy & security while browsing and shopping at our website. We make every effort to guarantee that the information you provide will not be misused. If for some reason the following privacy and security policy does not answer your questions, please contact us. We value your feedback and look forward to improving our services to better meet your needs. This Privacy Policy describes how NAKSHI manage personal information and respect your privacy. This policy may be amended from time to time.

Copyright & Trademark Information

All title, ownership rights and intellectual property rights in and relating to this website including but not limited to copyright, logos, names, trademarks, service marks, design, text, images, links, concepts and themes are owned by NAKSHI. Any reproduction, transmission, publication, performance, broadcast, alteration, license, hyperlink, creation of derivative works or other use in whole or in part in any manner without the prior written consent of the NAKSHI is strictly prohibited. Infringements may be subject to legal action.

Collection of Personal Information

As a visitor to the Site, you can engage in many activities without providing any Personal Information. The information that we may ask you to provide is identified as voluntary. However, when you register to use a NAKSHI and order products as a NAKSHI customer, in order to provide the services to you, we may collect your contact information such as your name, phone numbers, address and email address as well as profile information, including your password, details about your purchases and details about your interactions with us.

Updating your Personal Information

You have the right to access and correct, or delete your Personal Information and privacy preferences at any time. This may be accomplished by clicking on the link, "My Account", where you can view and make changes to most of your Personal Information immediately. For security purposes, certain Personal Information can only be changed by contacting support. We will respond to your request promptly within a reasonable time.

How your Personal Information is used

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.

• To improve our website in order to better serve you.

• To allow us to better service you in responding to your customer service requests.

• To ask for ratings and reviews of services or products

In certain situations, NAKSHI may be required to disclose personal data in response to lawful requests by public authorities. Where required by law (like to comply with a warrant, court order, or legal notice served on NAKSHI), and when we believe that disclosure is necessary to protect our rights, avoid litigation, protect your safety or the safety of others, investigate fraud, and/or respond to a government request. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.

Information sharing with service providers

NAKSHI uses one or more outside payment processing companies to bill you for our goods and services. To the best of our knowledge, these companies do not retain, share, store or use personally identifiable information for any other purpose. We also share Personal Information with certain companies that perform services on our behalf. We only share the Personal Information which is necessary for them to perform those services. We require any company with which we may share Personal Information to protect that data in a manner consistent with this policy and to limit the use of such Personal Information to the performance of services for NAKSHI. We do not sell or otherwise provide Personal Information to other companies for the marketing of their own products or services.

Data Retention

We will retain your information for as long as your account is active, your information is needed to provide you services, or as required to fulfil our legal obligations. If you wish to delete your account or request that we no longer use your information to provide you services contact us at customercare@nakshicreations.in. We will respond to your request within reasonable time. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

Disclaimer

NAKSHI shall not be liable for any damages, losses, expenses or other liabilities whatsoever arising in connection with the use of, or inability to use, this web site by any party, or in connection with any failure of performance, error, omission, interruption, defect, suspension, delay in operations or transmission in the use or operation of this web site, or in connection with any computer virus, trojan, worm or other destructive element or system problems, whether or not NAKSHI has been advised of the possibility of such damages, losses, expenses or liabilities. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and / or to comply with judicial proceeding, court order or legal process served on our website. NAKSHI is not responsible for any general, special, direct, indirect, incidental or consequential damages that may arise from the use of or the inability to use, this website and / or the materials contained therein, regardless of their source.

Protection of your Personal Information

The Personal Information that you provide in connection with the use of the Site is protected. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using transport layer security technology. We strive to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we take into account the sensitivity of the Personal Information we collect, process and store, and the current state of technology to use these measures protect your Personal Information, we cannot guarantee its absolute security. If you have any questions, doubts or confusion in regard to any of the terms set out here in the privacy policy, please seek clarifications from us through email (customercare@nakshicreations.in). We will get back to you within reasonable time.

Consent

NAKSHI reserves the right, in our sole discretion, to change, modify, add or delete portions of the terms of this private policy at any time. Your use of our website following any such amendments / changes will be deemed to be confirmation that you accept these policies and amendments thereof and NAKSHI does not bear responsibility for updating Users on the same.

Contact Details

If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website, please contact us at the below mentioned information.

EC- 76, Salt Lake City, Kolkata, West Bengal 700064, India

customercare@nakshicreations.in